Customers and federal regulators expect more and more from suppliers in
today’s increasingly competitive and federally-monitored marketplace.
New tools and technologies offer effective ways to meet those needs with
easy implementation, reasonable costs, and immediate benefits.
For Kalustyan, a spice and herbs processing company located in New
Jersey, the new and revised federal regulations posed significant new
compliance challenges. In addition, its largest customers were demanding
assurance that Kalustyan’s products were up to the mark.
“Our quality system is based on Global Food Safety Initiatives (GFSI)
and is the backbone of our organization,” said Abdul Basit Gaba,
director, quality/food safety.
“We have a systematic assessment of each step of our production processes through our HACCP plan and a proactive and preventative control of all raw materials, processing activities, and our processing environment.” To meet its customers’ growing needs, Kalustyan knew it needed to find new solutions.
“Our customers appreciated the fact that we were tackling the new regulatory requirements head on,” said Fernando Porras, Kalustyan’s VP of operations. But Kalustyan also knew it needed more than a technically superior solution. It had to demand a solution that was easy to understand and operate, known for reliability, and offered at a reasonable price. “We believe that our success depends on the supply of safe quality products that meet or exceed our customers’ expectations,” said CEO Errol Karakash.
A CLOSER LOOK: KALUSTYAN
Kalustyan has been in the business of sourcing spices and herbs globally since its founding in 1977. It has a long history of sourcing from places including Armenia, Australia, Bangladesh, Belgium, Bulgaria, China, Egypt, England, France, Germany, Greece, Guatemala, Holland, Indonesia, Iran, Israel, Italy, Japan, Jordan, Lebanon, Malaysia, Morocco, Pakistan, Philippines, Romania, Spain, South Africa, South America, Saudi Arabia, Sri Lanka, Syria, Thailand, Tunisia, Turkey, Vietnam, West Indies, Yugoslavia and many others. The products are characteristically more challenging when it comes to procuring and producing adulteration-free products while also meeting Good Manufacturing Processes (GMP).
Achieving a BRC rating of “A” for the last three years, along with Customs Trade Partnership Against Terrorism (CTPAT) certification, Kalustyan has also deployed a long-standing, positive control-based, quality assurance approach to prevent adulteration and provide safe product to many of the leading manufacturers in the world. “Over time, we have refined our programs to further guarantee the quality and safety of our products,” Abdul added. Kalustyan has manufacturing operations in three countries so far, and the company takes its commitments to quality work in each location very seriously, Abdul stressed.
THE SEARCH FOR A SOLUTION
For Kalustyan, the search was relatively easy. After trying out a number of competing solutions, it made a lot of sense to stick with Sesotec. “From a cost perspective, they were about in the middle of the pack, but from a dependability and performance perspective, Sesotec was at the head of the class,” Abdul reported. “Sesotec delivered the most effective and effi cient method to assure the absence of economic adulterants and contaminants in the product.”
Another critical factor: Kalustyan is already operating more than a dozen Sesotec metal detectors and x-ray products. “Because some of our products are packaged in foil, we need more than a basic metal detector. We require the extra comfort of x-ray inspection,” Abdul added. “Sesotec meets or exceeds our requirements every day.”
A CLOSER LOOK: THE SESOTEC SOLUTION
Kalustyan leverages three Sesotec solutions: RAYCON X-ray Inspection System, and two designs of gravity free-fall metal detectors, the RAPID 4000 and the RAPID 5000.
The RAYCON X-ray Inspection System is very easy to operate and is notable for several unique performance capabilities. These include a full product inspection window without blind corners that assures 100 percent product inspection regardless of product height or placement on the belt, precision-matched x-ray source/detector, combined with Sesotec’s unique methodologies for x-ray analysis to provide the highest level of detection of dense foreign materials such as metal, stones, bone, HD plastics and glass. A real-time operating system performs at up to 600ppm with simultaneous inspection of up to four lanes running in different products in parallel.
The RAPID 4000 is used for the inspection of spice and grain materials to detect and reject magnetic and nonmagnetic metal contamination, even when enclosed in the product. It also ensures product quality, prevents customer complaints, and provides a quick return on investment when used to protect against expensive processing machinery failures thus maximizing production uptime efficiency.
The RAPID 5000 operates as an effective metal detector for the inspection of powdery and fine-grained bulk materials. It detects and rejects magnetic and nonmagnetic metal contaminants, with a unique elliptical stainless steel reject flap diverter. The leading hygienic design does not have any corners or niches that can be harborage areas for pathogen growth, making it suitable in applications where high sanitary standards are required.
Finally, all Sesotec solutions are BRC, IFS and HACCP compliant.
EASY IMPLEMENTATION
Implementation of the system upgrade began in June 2014. It was a smooth
process, eased by Sesotec’s simple operation and easy to understand
communications. “We knew it would work,” Abdul said. “Our track record
with Sesotec made us confi dent of that.” Kalustyan had already
installed a new Sesotec X-ray detection device in 2013 and Abdul
reported “we are very happy with it and look forward to growing the
relationship.”
NEW BEGINNINGS
Working with Sesotec, the NJ-based operation continues to import and
manufacture products from all corners of the globe in order to meet the
specifi cations of its customers. “It feels good to work with a vendor
partner who understands our mission and is helping us to achieve it,”
Abdul adds. Kalustyan has plans to purchase more equipment from Sesotec.
“It’s been nothing but a positive experience for us, and we’d like to
build on that success,” Abdul says. For a spice maker with a historic
legacy, the future looks nothing but bright — with a touch of
distinctive flavor.